Articles tagged with "Microsoft"
Browsing content related to Microsoft.
Microsoft Case Study: Driving Transformation at Microsoft FastTrack
A summary of how I led initiatives in strategic planning, process optimization, and AI automation to drive measurable business impact and operational maturity at Microsoft FastTrack.
Microsoft Case Study: M365 Support Leadership & Technical Enablement (Mural Consulting Corporation)
A case study on how I led international Microsoft 365 support operations, transforming frontline chaos into structured service by embedding data-driven coaching and redesigning technical enablement.
Microsoft Case Study: A Structured Interview Framework for Technical Roles
How I designed and launched a structured interview framework to improve hiring quality and consistency, enabling non-technical interviewers to confidently assess technical capability.
Case Study: AI & Automation at Microsoft FastTrack
A detailed look at how I scoped and deployed lightweight AI and automation to solve high-friction challenges, demonstrating measurable ROI without heavy infrastructure investment.
Case Study: Strategic Planning at Microsoft FastTrack
An in-depth look at how I led a coordinated strategy for customer engagement, unifying targeting, forecasting, and resource planning into a shared operating model central to FY25-FY26 delivery.
Case Study: Process Optimization & Enablement at Microsoft FastTrack
A summary of the initiatives I led to resolve friction in customer pipelines by removing legacy workflow noise, building simplified enablement systems, and standardizing messaging to improve data quality and team participation.